Reference

Terms & Conditions for task55 Access

task55 Terms & Conditions set the rules for opening an account, using DANA, OVO, GoPay or QRIS, and entering the lobby from Indonesia.

Account rulesWallet checksLocal access
task55 Terms & Conditions for task55 Access
TERMS HELP DESK

Get Help With Account Conditions

A clear support route is available when a clause affects your account, wallet status or access to the lobby.

Account wording If a Terms & Conditions clause is unclear, send the section name through our support path. We will explain how it applies to phone verification, account details or access where local law permits.
Wallet status For DANA, OVO, GoPay, QRIS or bank transfer questions, include the account email or phone reference and payment time. We use those details to trace the status without asking for your password.
Access concern When your lobby access changes after a terms update, tell us your device path, such as mobile browser or desktop browser. We can identify the relevant clause and explain the available account step.
ACCOUNT SAFEGUARDS

What These Terms Protect

The policy gives you a practical record of how we handle account activity, payment references and access requests.

Data handling

We use account and payment details for the purposes described in these Terms & Conditions, including phone verification, transaction matching and support replies. We do not need your password or security code to investigate a status question.

Cookie choices

Essential cookies can keep your session and account path working between pages. Your browser settings can remove or restrict optional cookies, although some account functions may then require another sign-in step.

Account security

Your phone verification connects access to the account details you submit. Do not share passwords or one-time codes, and contact support if a sign-in attempt or wallet action does not look like yours.

Record retention

We retain account, payment and support records for the periods needed to operate the service, resolve disputes and meet applicable duties. The relevant Terms & Conditions explain why a record may remain after a request.

Correction requests

If your name, phone detail or account record needs correction, contact support with the affected field and a clear reason. We may ask for an account check before changing details linked to wallet activity.

Policy contact

Questions about these Terms & Conditions belong with our support path, including requests about access, data handling or a clause update. Quote the heading concerned so we can address the right policy point.

Terms & Conditions Questions Answered

These answers cover the account and policy questions we expect before you open an account or connect a local wallet. They do not replace the full Terms & Conditions. Read the complete wording for your account, payment route and location, particularly where access depends on local law or where local law permits use.

They cover account creation, phone verification, lobby access, permitted use, payment matching, withdrawals, data handling, cookies, policy changes and support requests. The same Terms & Conditions apply whether you use a mobile browser or desktop browser, subject to local access rules.

Access depends on local law. You should use the service only where local law permits and should check the current Terms & Conditions before opening an account. If your location or eligibility is unclear, contact support before submitting payment details.

Phone verification helps connect the account to the contact detail you submit and supports account access checks. Complete that step before using a wallet route, and contact support if the code does not arrive or the verified detail needs correction.

The terms require payment details to match the account path and allow status checks when a DANA or QRIS receipt is delayed or mismatched. Keep the payment reference and time available; never send a password or one-time security code.

OVO, GoPay, bank transfer and virtual account routes remain subject to account checks and the payment wording in the Terms & Conditions. A mismatch may pause processing while we confirm the account record and payment reference through support.

Yes, contact support with the field that needs correction and the reason for the request. We may ask you to complete an account check before changing phone, identity or payment-linked details, especially when the change affects wallet activity.

We may revise the policy when account processes, payment routes or legal duties change. The current wording is the version that applies when you use the service, so check this page before phone verification, a payment action or a new account request.